Field Operations Supervisor in Whitehorse

Lead field operations at Arctic Range Adventure in Whitehorse, Yukon. This full-time role focuses on managing tours, ensuring guest satisfaction, and maintaining equipment during outdoor excursions.
As a Field Operations Supervisor, you will oversee daily logistics and staff management for Arctic Range Adventure. Your role involves training tour guides, coordinating schedules, and resolving guest complaints while promoting safety and quality assurance. You'll engage directly with staff and customers in both field and office environments, ensuring that tours run smoothly and meet guest expectations.
Key Responsibilities:
• Recruit, train, and schedule field staff effectively
• Coordinate daily tour logistics and transportation needs
• Enforce safety compliance and quality management
• Resolve guest complaints ensuring exceptional service
• Maintain operational gear and company fleet
Requirements:
• Experience in tourism, hospitality, or field operations
• P...