Field Service Engineer II

Waters Corporation · Gulou Qu, Jiangsu Sheng, China

Location

Gulou Qu

Job Type

Full-time

Posted

June 17, 2026

Job Description

 Responsibilities 
Installation, performance maintenance, troubleshoot and support Waters' product suite (LC, LC/MS, HPLC/UPLC, SFC, Informatics)
Establish and maintain effective relationships with external and internal customers ensuring their success
Manage customer expectations, by communicating work performed and providing follow up plan if needed
Ensure customer compliance regulations are followed
Deliver system level training at customer sites
Manage service inventory according to Waters policies
Issue field service reports daily to document work performed
Maintain sound knowledge regarding the technology and customers' application demands
Work with Sales team in respect to identifying future business development opportunities and needs for service contract sales
Ensure that quality system procedures and Health & Safety standards are adhered to at all times
 Qualificatio...
        

Ready to Apply?

Submit your application for Field Service Engineer II at Waters Corporation
Apply Now