Field Service Engineer

Contract Type: Permanent

Country: Location: Guadalajara

Sidel is looking for a Field Service Engineer that performs installation, start‑up, commissioning and test of the Sidel Equipment supplied to customer sites. The candidate must perform technical assistance during and after the warranty period, carry out training and other after sales services of Sidel’s equipment installed at customer sites. Develop a good understanding of the customer needs to provide objective advice and to ensure customer satisfaction.

• Test and evaluate equipment performance at customer plant, based on technical, contractual and safety specifications.
• Properly handle, check and transfer equipment non‑conformities.
• Prepare Job Progress Chart and technical reports in reference to carried‑out activities.
• Ensure ultimate internal and external customer satisfaction.
• Perform activities in line with t...