Field Service Engineer

Set up and commission new machine installations at customer's side Provide technical feedback and failure analysis to R&D Dept To monitor and track major projects and perform technical presentations to customers if necessary Able to answer technical question and provide recommendations or solutions for application of machines at customers' sites Monitor machine performance regularly and perform data mining and analysis to provide recommendations for improvement Understand customer requirements and able to perform data mining and analysis to provide recommendations for improvement Works on problems of diverse scope where data analysis is required evaluation of identifiable factors Requires working closely with R&D team and Application team for complex issue investigation and solution implementation Develop knowledge-based repository for FAQs and documentation Senior role lead, train and support Junior level Travelling would be as needed to fulfil job responsibilities Initiative in follo...