Field Service Engineer

Responsible for developing and maintaining strong interpersonal relationships with customer representatives, ensuring customer satisfaction, and maintaining all equipment models specific to X‑ray systems, mammography systems, image‑guided systems (IGS) and/or bone mineral density (BMD).

• Maintain all models specific to the above listed modality in the assigned area.
• Perform total system level troubleshooting on complex multi‑symptom problems.
• Maintain daily interface with doctors and technicians on equipment status issues, to ensure satisfaction of primary customers.
• Assist in account sales visits, help train others where necessary, and identify sales opportunities and communicate them to the account team.
• Assist in the growth and direction of business in the geographic area.
• Responsible for warranty and PMS contract cost control.
• Responsibly complete all administration...