Job Description
Job summary
Discover Echo is seeking a Field Service Engineer based in the Boston area to provide on-site, remote, and in-house technical support for our advanced microscopy systems. This role includes performing maintenance, calibration, troubleshooting, and repairs to ensure minimal customer
downtime and high-quality performance. The ideal candidate has strong technical and communication skills, experience using diagnostic tools, the ability to work independently, and must be able to travel freely primarily throughout the United States and occasionally internationally, typically for up to three days at a time.
Responsibilities
Primary responsibilities
Provides post-sale technical service and support to customers including: Routine Maintenance, Calibration, Tr...