Field Service Graduate Intern

Overview

Field Service Graduate Intern (CG20) – responsible for delivering basic technical support (onsite and remote), troubleshooting, and assisting with installations and routine maintenance. Follows established procedures and safety standards to ensure proper product functioning. Documents service activities accurately, responds to customer inquiries professionally, and escalates complex issues to senior staff as needed. Supports senior technicians, participates in training to develop technical skills, and ensures service activities comply with company policies and quality standards with a focus on customer satisfaction and safety.

Responsibilities

• Performs basic and routine technical support (onsite and remote) under supervision, ensuring timely resolution of technical issues in accordance with company guidelines and safety protocols.
• Follows detailed instructions and adheres to safety protocols to ensure proper functioning and...