Location
San Diego
Job Type
Full-time
Posted
July 02, 2026
Job Description
Firestorm is looking for a Field Service Representative (FSR), xCell to be the front-line field technician supporting customer-fielded xCell expeditionary advanced manufacturing systems. You will deploy independently or in pairs to customer sites, deliver and assist on New Equipment Training (NET) events, and serve as the first point of human contact for customer-surfaced technical issues. This is a hands-on, customer-facing role; you will be the face of Firestorm to the operators who decide whether to keep flying us.
Your Key Responsibilities
- Deploy to customer sites for installations, sustainment visits, exercises, NET events, and customer-impacting recovery operations.
- Deliver NET sessions on xCell systems as instructor or assistant instructor depending on cohort size.
- Diagnose, troubleshoot, and repair xCell systems in the field within the Tier 1 / Tier 2 p...
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