Field Service Specialist - Remote Oklahoma

The Field Service Specialist is responsible for providing support on Epson Professional Imaging, Industrial and Commercial products regarding repair, usability, serviceability, installation, training and configuration to ensure a very high level of customer satisfaction. Ensure customer satisfaction is delivered and minimizes the amount of down-time the customer experiences. Supports pre and post launch activities and works to build positive business relationships with Epson customers. This location for the role will be remote from the Austin or San Antonio area.

What you will be doing:

Analyze product failures and make repairs to quickly return equipment to production status either by telephone and/or on-site repair activiti...