Field Service & Support Engineer

Field Service & Support Engineer

This is a permanent position attached to a MNC which provides the operation of power electronic systems. Location: East

Responsibilities

-Manage and support after sales/service business power quality in the Asia pacific, as well as other regions on special request.

-Provide technical support, in house repairs/analysis for power quality products.

-Organize, coordinate and perform onsite interventions across APAC.

-Support Sales Team for on-site Maintenance contracts and repairs in Singapore.

-Coordinate between Sales & Quality Departments regarding warranty claims.

-Responsible for service and exchange stock, spare parts/ safety stock management and monthly reporting.

-Create and maintain service documents.

-Support and training of service partners, maintenance and creation of requested service documentation, check lists and templates.

-Optimiz...