Location
Grand Rapids
Job Type
Full-time
Posted
July 01, 2026
Job Description
Job Title: Field Service TechnicianJob Description
We are seeking a dedicated Field Service Technician to join our team, working within the Polyurethane Division. The role involves significant travel, working closely with a team of engineers to install, commission, and troubleshoot machines, ensuring customer satisfaction and equipment efficiency.
Responsibilities
+ Respond to service calls from the company's installed base, independently providing solutions.
+ Collaborate with sales, marketing, IT, and engineering to develop training and educational materials for internal use and customers.
+ Conduct final testing, installation, and first-piece production sign-off.
+ Closely interact with engineering to support customer technical issues.
+ Install, commission, and train customers on equipment at their sites.
+ Read electrical schematics, engineering drawings, and bills of materials, troubleshooting using basic electrical skil...
We are seeking a dedicated Field Service Technician to join our team, working within the Polyurethane Division. The role involves significant travel, working closely with a team of engineers to install, commission, and troubleshoot machines, ensuring customer satisfaction and equipment efficiency.
Responsibilities
+ Respond to service calls from the company's installed base, independently providing solutions.
+ Collaborate with sales, marketing, IT, and engineering to develop training and educational materials for internal use and customers.
+ Conduct final testing, installation, and first-piece production sign-off.
+ Closely interact with engineering to support customer technical issues.
+ Install, commission, and train customers on equipment at their sites.
+ Read electrical schematics, engineering drawings, and bills of materials, troubleshooting using basic electrical skil...