Field Services Engineer (SLT Support)

Job Description

Position Responsibilities:

Executive Support

• Successful candidates will have strong interpersonal skills, a background in customer service, a goal-oriented focus, adept logical troubleshooting, a willingness to learn, and project management.
• Responsible for acting as the SPOC for members of the ELT and their executive admins.
• Quickly and accurately resolving issues while instilling confidence and demonstrating a high degree of professionalism and customer service.
• Provide recommendations to Executives on the best use of Lamb Weston IT Services to meet their needs.
• Take ownership of all hardware and software issues identified by the Executive and provide well-articulated and business-oriented status updates on a regular basis
• Provides excellent customer service and can diffuse heightened end-user sensitivity.
• Travel with Executives to off-site meetings and...