Location
Atlanta
Job Type
Full-time
Posted
July 08, 2026
Job Description
Location & Travel Requirements
This is a remote position with approximately 60% travel required. Candidates must reside within one of the following states: Georgia, South Carolina, Alabama, Tennessee, or Florida to support regional business needs.
Job Description
The Field Services IT Tech Lead is the liaison between the field, tech vendors and corporate IT, primarily for the Southeast Region.
Job Responsibilities
- Supports the Regional IT and Field Service Directors in maintaining customer satisfaction by resolving issues with the help of Technical Support teams.
- Ensure a positive customer experience by collaborating with both the Account and Support teams to ensure professional handling, timely communications, and resolution of support requests
- Follows ...
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