Field Services Support

<p>Relevant Experience : 3 Years minimum </p> <p>Certification : A+ Hardware, Microsoft (preferred), ITIL (Preferred) , CCNA (preferred)</p> <p>Hardware Support : PC (Desktop, Laptop), Tablet (Windows, Apple, Android), Printers (Network, Desk), Smart Phones, Desk Phones,</p> <p> Video Conference Rooms Devices (Audio & Video) </p> <p>Tools : Windows OS, MS Office, O365, Mac OS (preferred) </p> <p>Ticketing System : ServiceNow (IM, SRM, AMDB, CMDB, Knowledge Management)</p> <p>Others : Excellent Communication soft skills (read, write & speak)</p> <p> </p> <p> </p> <p>Skillset </p> <ul> <li>Ability to perform On-Call Support during Off-Office hours (5:00 PM to 8:00 AM), Sat/Sun and Public Holiday in case of P1/P2 Ticket or any scheduled activity. (Overtime will be taken care).</li> <li>Travel to the Near By Site in case of a need (Mil...