Field Technical Spt Cons I

eTeam Inc. · Boston, Massachusetts, United States

Location
Boston, Massachusetts
Job Type
Full-time
Posted
May 16, 2026

Job Description

Job Title: Onsite Administrator (Print)

Location: Boston, MA

Duration: 24+ Months



Job Description:
Onsite Administrator (Print) - OSA Level I



Description



This role is responsible for monitoring systems, detecting performance issues, and resolving technical problems using established protocols. The role engages in addressing customer issues and inquiries to ensure utmost customer satisfaction. The role conducts routine installations and configurations and executes scripted change management activities while adhering to incident, change, and problem management processes. The role consistently meets production goals, aligns work with strategy, maintains data confidentiality, and supports department-level operational plans with minimal supervision.



OSA Level I



•Manage consumable inventory



•Replace toner/consumables/paper



•Ensure adequa...

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