Location
são paulo
Job Type
Full-time
Posted
June 10, 2026
Job Description
In this role you will:
The Onsite Support Technician is responsible for end user support and work environment.
- Diagnosis and resolution of IT issues
- Equipment configuration and maintenance
- Creation of technical documentation and knowledge base articles
- 5-7 years' experience as technical support
- Operating Systems (Windows, macOS, Active Directory, DNS, DHCP)
- Horizontal and Vertical Application Distribution, SCCM, Liquid, CDP, Atom
- Remote Access, Virtual Desktop
- MDM, PXE boot
- Hardware (desktops, laptops)
- Networking (TCP/IP, WiFi, VPN, Vlan, routing protocols)
- Smart hands
- AV components (Videoconference, display, speaker, mic, hdmi switch)
- Security (firewalls, VTMs, antivirus, proxy, SASE)
- Service Desk/ITSM systems, Itil
- Clarity and objectivity in oral and written communication.
- Active listening and empathy to un...
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