Finacle Production Support Engineer - 24x7 Incident Lead

Virtusa is looking for an IT support specialist based in Dubai with expertise in Finacle Application production support. Responsibilities include ticket resolution, proactive monitoring, and workflow maintenance, with extended hours during critical incidents.

The ideal candidate should have hands-on experience with troubleshooting, configuration, and optimization of applications, particularly Finacle Application 10x or higher. Skills in Windows, Unix/Linux, and SQL are also required.