Location
Hazleton
Job Type
Full-time
Posted
June 20, 2026
Job Description
Why join Samsung SDS?
The Final Mile Delivery Senior Analyst plays a pivotal role in ensuring seamless last-mile delivery operations, driving customer satisfaction, and optimizing delivery efficiency. This position requires a strategic thinker with strong leadership, analytical, and problem-solving skills to oversee delivery operations, enhance driver performance, and collaborate effectively with Distribution Centers and Final Mile Carriers.
Responsibilities
1. Delivery Operations Management:
+ Monitor and analyze key performance indicators (KPIs) such as on-time delivery rates, customer satisfaction scores, and delivery costs to identify improvement opportunities.
+ Develop and implement Standard Operating Procedures (SOPs) to ensure operational consistency and efficiency.
+ Support programs and initiatives like Pre-Screen, Open Box Inspection, Dispatch Track Monitoring, and Customer Value-A...
The Final Mile Delivery Senior Analyst plays a pivotal role in ensuring seamless last-mile delivery operations, driving customer satisfaction, and optimizing delivery efficiency. This position requires a strategic thinker with strong leadership, analytical, and problem-solving skills to oversee delivery operations, enhance driver performance, and collaborate effectively with Distribution Centers and Final Mile Carriers.
Responsibilities
1. Delivery Operations Management:
+ Monitor and analyze key performance indicators (KPIs) such as on-time delivery rates, customer satisfaction scores, and delivery costs to identify improvement opportunities.
+ Develop and implement Standard Operating Procedures (SOPs) to ensure operational consistency and efficiency.
+ Support programs and initiatives like Pre-Screen, Open Box Inspection, Dispatch Track Monitoring, and Customer Value-A...
Ready to Apply?
Submit your application for Final Mile Site Operations Analyst (EM7172) at Samsung SDS America
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