Job Description
Role PurposeProvide daily support to the IRO-Go Lean project focused on optimizing time and Service Level Agreement (SLA) for In-Room Operations (IRO) case resolution.Key ResponsibilitiesSupport the optimization of IRO case resolution time and SLA adherence.Assist with case codification to ensure proper documentation and categorization.Perform account reconciliation activities related to Accounts Payable and Finance processes.Contribute to process improvement initiatives under the Go Lean methodology.Collaborate with cross‐functional teams to understand ERP workflows and IRO procedures.Provide support in preparing reports, Excel analyses, and presentations.Required QualificationsCurrently pursuing a degree in Business Administration, Finance, or a related field.Strong attention to detail and organizational skills.Skills And CompetenciesStrong organizational and time‐management skillsEffective communication and interpersonal abilitiesExperience in employee relations and personnel man...