Home / vacancy / Financial Aid Counselor ($70,000 + benefits)

Financial Aid Counselor ($70,000 + benefits)

ProPivotal · Boston, Massachusetts, United States

Location
Boston
Job Type
Full-time
Posted
July 04, 2026

Job Description

This position will provideexceptional customer service to students, parents, sponsors, staff, and
faculty. The Financial Aid Counselor will review and explain student accounts, counsel
on payment options, and handle inquiries.

Key Highlights:

  • Pay range of $65,000 to $70,000 and competitive benefits
  • Hybrid work schedule (2 days in office, 3 days remote)

    • Responsibilities:

  • Manage student caseload and reconcile accounts
  • Perform audits, handle adjustments, and counsel on payment options
  • Respond to inquiries and provide timely information
  • Initiate pre-collection protocol and coordinate with other departments
  • Represent the office at events and serve on committees
  • Maintain confidentiality and adhere to professional standards
  • Perform additional duties as needed

    • Required Qualifications:

  • Bachelor’s degree
  • Financial services experience as it rel...

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