Finnish Speaking Customer Experience Representative

Patrique Mercier Recruitment FR is a well-established recruitment agency committed to connecting skilled individuals with premier job opportunities across Greece. We are thrilled to announce an opening for a Finnish Speaking Customer Experience Representative to join our dynamic team. In this essential role, you will ensure that our Finnish-speaking customers receive top-tier service and support, enhancing their overall experience with our organization.

Responsibilities

• Serve as the main point of contact for Finnish-speaking customers, assisting them through phone, email, and chat channels.
• Respond to customer inquiries, effectively resolve issues, and provide comprehensive information about our products and services.
• Maintain detailed records of customer interactions and feedback within our CRM system.
• Collaborate with various departments to enhance customer service processes based on customer insights and experiences.
• Sta...