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First Nations Team Manager – Service Contact Centre

The NRMA · Sydney Olympic Park, New South Wales, Australia

Location
Sydney Olympic Park
Job Type
Full-time
Posted
June 19, 2026

Job Description

Job Description

Proudly welcoming First Nations talent

At NRMA, we honour the stories, knowledge, and unique strengths that First Nations peoples bring to our organisation. As we move towards a cleaner, more sustainable future, we invite you to join us in making a real impact for Communities and Country.

We’re seeking a passionate and experienced First Nations leader to join our Roadside Contact Centre as a Team Manager. This is an Identified role, open only to Aboriginal and/or Torres Strait Islander peoples. Your lived experience, Cultural knowledge, and leadership will help us embed First Nations protocols into our daily operations and team culture.

What You’ll Do

  • Lead, coach and develop a high-performing team of Contact Centre Consultants to achieve excellence in customer service and operational targets.
  • Act as a role model and mentor, providing culturally appropriate leadership and guidance for First Nati...

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