Fleet Service Manager - Aftersales PC

Overview

The Fleet Service Manager will be responsible for managing aftersales service operations for fleet customers in the United Kingdom. You will ensure that all service activities are aligned with company policies and regulatory standards while meeting the specific needs of regional fleet clients. Your role will involve maintaining strong relationships with fleet customers, coordinating service support, managing service contracts, and driving continuous improvement in service quality and customer satisfaction.

Working location: Uxbridge, London

Responsibilities

• Act as the primary aftersales contact for fleet customers, building and maintaining strong relationships.
• Coordinate and oversee maintenance, repair, and service activities to ensure maximum vehicle uptime.
• Lead service contract negotiations and manage execution, including handling amendments and resolving disputes.
• Monitor supplier and service network pe...