Flexible Senior Customer Care & Escalation Lead (Telecom)

Nokia in Córdoba is seeking a highly skilled professional to support customers with technical and non-technical issues. The role includes managing escalations, ensuring SLA compliance, and utilizing the Salesforce Trouble Ticket system.

The ideal candidate must have a Bachelor's degree and over 5 years of experience in telecommunications, along with strong analytical skills and fluency in both English and Spanish. Benefits include flexible working arrangements and extensive perks.