Floor Supervisor

Overview

We are looking for a FLOOR SUPERVISOR for a famous globally recognized French luxury caf brand situated at the heart of Dubai, UAE. The role is to play a pivotal position in coordinating daily shift operations, mentoring service staff, and ensuring guests receive a seamless high-touch luxury experience. You will act as the bridge between the team and management, always maintaining impeccable brand standards on the floor.

Key Responsibilities

• Operational Leadership: Supervise the front‑of‑house team during shifts to ensure a smooth service flow, proper table rotations, and strict adherence to luxury service protocols.
• Guest Relations: Maintain a strong presence on the floor, engaging with guests, handling feedback professionally, and resolving any issues swiftly to guarantee complete satisfaction.
• Staff Training and Development: Support the onboarding and continuous training of waitstaff, ensuring the team possesses deep kno...