Floor Supervisor

The Floor Supervisor oversees front-of-house operations to ensure excellent customer service and smooth daily service. This role leads the service crew, coordinates with the kitchen, and supports the Restaurant Manager in maintaining service standards.

• Supervise service crew during daily operations.
• Ensure guests receive prompt, friendly, and professional service.
• Manage table flow, seating arrangements, and service timing.
• Handle customer feedback or complaints professionally.
• Train and guide service staff on service standards and procedures.
• Ensure cleanliness and presentation of dining areas at all times.
• Coordinate closely with the kitchen to ensure accurate and timely orders.
• Assist with cashiering or payment processing when required.
• Support daily opening and closing duties.
• Perform other duties as assigned by management.