Food & Beverage Captain

The bell captain is primarily responsible for welcoming all guests to the hotel as well as bidding them farewell. The bell captain trains and assists with escorting guests to and from their rooms, orienting them with the property, assisting the guest in any way to make them feel more comfortable and aware.

Health Insurance
* Dental Insurance
* Life Insurance
* Short Term Disability
* Free Meal for every shift worked
* Hotel Discounts with OPL
* Train new bell staff on hotel policies and guest service standards.
* · Monitor performance, provide coaching, and conduct performance reviews.
* · Conduct pre-shift briefings to delegate responsibilities.
* · Escort guests to their rooms, explaining hotel amenities and services.
* · Handle guest inquiries about local attractions, dining, and transportation.
* · Provide information about the hotel, its layout, and services.
* · Assist in resolving guest concerns and act as a liaison to management.
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