Ford Service Advisor

Alliance HR&I · Sarnia, Ontario, Canada

Location

Sarnia

Job Type

Full-time

Posted

March 21, 2026

Job Description

Automotive Service Advisor

We are seeking a professional and customer-focused Service Advisor to join our dealership service department. The successful candidate will act as the primary point of contact between customers and the service team, ensuring a smooth and efficient service experience from vehicle drop-off to delivery.
Key Responsibilities
Greet customers and assess vehicle service needs
Prepare repair orders and clearly explain recommended services
Communicate between technicians and customers regarding vehicle status and required repairs
Provide accurate estimates for repairs and maintenance services
Schedule service appointments and manage workflow in the service department
Ensure customer concerns are documented and addressed properly
Maintain regular communication with customers regarding service progress
Deliver exceptional customer service and build long-term c...
        

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