Job Description
About the Role
Ophelos is at a pivotal moment. We have built a market‑leading, AI‑first debt resolution platform — and now we're deploying it at scale across Intrum's European business. As a Forward Deployed Engineer, you'll lead that effort.
What You'll Do
Onboard merchant clients onto Ophelos Each client Intrum brings to Ophelos has its own data structures, business rules, and portfolio characteristics. You'll lead the technical onboarding — understanding their data, designing the ingestion and mapping layer, and ensuring Ophelos represents their cases accurately and operates correctly on their behalf.
Navigate localisation and regulatory complexity Operating across European markets means dealing with materially different regulatory frameworks, debt collection norms, and consumer protection requirements — which vary by country, and sometimes by client sector. You'll develop deep fluency in what those differences mean technical...
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