FRANCHISE OPERATIONS SPECIALIST

The Franchise Operations Specialist monitors the operations and growth of franchisees by developing and implementing strategies to enhance franchise operations, collaborate with franchisees to ensure brand consistency and adherence to standards, and monitor sales performance and implement improvements to achieve business goals.

Duties and Responsibilities

• Regularly visit and monitor franchise outlets.
• Execute strategies to increase franchise profitability.
• Implement marketing initiatives to enhance brand visibility.
• Ensure consistent implementation of brand standard operating procedures.
• Provide guidance and support to franchisees on operational issues:
  • Franchise contract renewal
  • RTS-SPK availment
  • Re-training
  • Transfer of ownership
  • Ordering and delivery guidelines
  • Relocation
  • Job order
• Provide an initial assessment to the fran...