Job Description
Job Details
Description
We are hiring for this position out of our Toronto office. Successful candidates who apply outside of these areas will be expected to relocate and reside in a location that is within a commutable distance.
Role Overview
The Fraud Analyst is responsible for conducting comprehensive reviews and investigations of account holders, merchants, and transactions across multiple systems to detect and mitigate fraud risk. This role involves analyzing client and merchant transaction activity to identify emerging fraud trends, providing clear and actionable insights, and monitoring card programs and partner activities including EFT, Interac eTransfer, and Bill Pay to ensure exposure remains within defined risk appetite thresholds. The Fraud Analyst actively manages network and transaction monitoring alerts, investigates fraud indicators within prepaid card portfolios, and recommends effective mitigation...