Freight Executive (Air Freight) [EL]

WECRUIT PTE. LTD. · singapore, singapore, Singapore

Location
singapore
Job Type
Full-time
Posted
June 28, 2026

Job Description

  • Serve as the main liaison for customers on freight-related inquiries, bookings, and shipment status updates
  • Coordinate with internal departments, carriers, and external service providers to ensure smooth and timely cargo operations
  • Address customer complaints efficiently, providing quick and effective solutions to ensure a positive service experience
  • Prepare and verify all required shipping documentation, including invoices, bills of lading, and import/export paperwork
  • Track shipments and proactively inform customers of any updates, delays, or issues
  • Assist in preparing freight quotations and support rate negotiations with customers
  • Maintain up-to-date customer records and ensure all transactions are accurately recorded in the system
  • Ensure full compliance with customs regulations, industry standards, and internal company policies
  • Collaborate with the sales team by responding to service-related questions an...

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