French Customer Advisor – Financial Services Company, Athens | Hybrid | Full-Time

Confidential · Athina, Athina, Greece

Location

Athina

Job Type

Full-time

Posted

July 05, 2026

Job Description

A French online financial services company, specializing in payment solutions for freelancers and SMEs, is looking for Customer Advisors to join its growing team in Athens.
🔧 Key Responsibilities
Handle incoming customer calls and emails
Identify and assess customer needs to achieve high satisfaction levels
Build sustainable relationships of trust through open and interactive communication
Provide accurate, valid, and complete information using the appropriate tools and methods
Meet individual and team customer service targets and case-handling quotas
Maintain records of customer interactions, process customer accounts, and file documentation
Follow communication procedures, guidelines, and company policies
✅ Requirements
Native / near-native proficiency in French (native accent required)
Good knowledge of MS Office
Strong phone handling and active listening skills
Custom...
        

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