Location
Stockbridge, City of Edinburgh
Job Type
Full-time
Posted
July 08, 2026
Job Description
French‑Speaking Customer Service Advisor - Edinburgh
£26,300 * Full‑Time * Permanent * Start Date: 17 August
Looking for a role where your French language skills genuinely make a difference? We're hiring three full‑time French‑speaking Customer Service Advisors to join a fast‑moving, supportive team in Edinburgh.
You'll be helping customers by phone, solving travel‑related queries, guiding them through digital tools, and delivering a brilliant service experience from start to finish. If you love helping people, enjoy problem‑solving, and thrive in a friendly, collaborative environment, this is a great fit.
What you'll be doing
Providing French‑language voice support to customers
Handling enquiries with accuracy, empathy and ownership
Using multiple systems to log, update and resolve cases
Supporting customers with digital tools and journey queries
Escalating issues when needed and keeping communication clear
What we're l...
£26,300 * Full‑Time * Permanent * Start Date: 17 August
Looking for a role where your French language skills genuinely make a difference? We're hiring three full‑time French‑speaking Customer Service Advisors to join a fast‑moving, supportive team in Edinburgh.
You'll be helping customers by phone, solving travel‑related queries, guiding them through digital tools, and delivering a brilliant service experience from start to finish. If you love helping people, enjoy problem‑solving, and thrive in a friendly, collaborative environment, this is a great fit.
What you'll be doing
Providing French‑language voice support to customers
Handling enquiries with accuracy, empathy and ownership
Using multiple systems to log, update and resolve cases
Supporting customers with digital tools and journey queries
Escalating issues when needed and keeping communication clear
What we're l...