French Speaking Customer Happiness Specialist

Patrique Mercier Recruitment FR is a premier recruitment agency committed to connecting talented individuals with exceptional job opportunities in Greece. We are excited to announce that we are seeking a French Speaking Customer Happiness Specialist to join our dedicated team. In this critical position, you will play a key role in ensuring that our French-speaking customers receive top-notch support and service, which is essential for their overall satisfaction and loyalty.

Responsibilities

• Act as the primary liaison for French-speaking customers, providing assistance through various communication channels such as phone, email, and live chat.
• Enhance customer satisfaction by promptly addressing inquiries and effectively resolving any issues that arise.
• Maintain thorough records of customer interactions and feedback in our CRM software to ensure accurate tracking.
• Identify trends in customer feedback and suggest improvements to the o...