Front Desk Agent at InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa

Located on Hayat Island, InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa is a luxury beachfront resort featuring rooms, villas, residences, restaurants and award‑winning spa & leisure facilities.

We’re looking for a Front Desk Agent to welcome guests, handle transactions, and anticipate their needs to ensure a memorable experience.

• Kicking off truly memorable guest experiences with the warmest of welcomes
• Acknowledging IHG Rewards Club members and returning guests in person or over the phone
• Taking, managing, and receiving payments for guest bookings
• Making the check‑in and check‑out process swift and seamless
• Staying a step ahead of guests’ needs to anticipate requests and offer tailored recommendations
• Being the guests’ trusted contact – helping with everything from bill issues to restaurant recommendations