Location
Fort Myers
Job Type
Fulltime
Posted
July 02, 2026
Job Description
Sanibel Harbour Marriott Resort and Spa is looking for a full-time Front Desk Agent.
What you will be doing:
What you will be doing:
- Process all guest check-ins by confirming reservations, assigning room(s), and issuing and activating room key(s).
- Process all payment types such as room charges, cash, checks, debit, or credit.
- Process all check-outs including resolving any late and disputed charges.
- Answer, record, and process all guest calls, messages, requests, questions, or concerns.
- Coordinate with Housekeeping Department to track readiness of rooms for check-in.
- Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed.
- Supply guests with directions and information regarding property and local areas of interest.
- Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy.
- Complete designated cashier and clos...
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