Front Desk Agent (Madrid)

Job Category

Rooms & Guest Services Operations

Additional Information

The hotel is owned and operated by an independent franchisee, Archer Hotel Management Limited. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Job Description

• Activate room keys using an electronic key machine and reissue new room keys to guests as necessary.
• Communicate to appropriate staff that there are guests waiting for an available room.
• Advise guests of any messages received for them and send to the room if required.
• Accommodate requests for room changes when p...