Front Desk Agent PM

KMG Hotels · Leawood, Kansas, United States

Location
Leawood
Job Type
Fulltime
Posted
June 19, 2026

Job Description

Job Details: 
  • Check in customers using computer programs and equipment and provide guests with directions to their room.
  • Inform customers of all on-site amenities and any relevant information that is needed to use them.
  • Handle and resolve guest complaints.
  • Invoice and bill guests for their stay and services used.
  • Communicate with guests to better understand their individual needs to provide them with the best service possible.

Hotel Front Desk Clerk Education and Training Requirements:
  • A minimum of a high school diploma is often a requirement as a Hotel Front Desk Clerk, but some hiring managers may prefer a bachelor’s degree. 
  • Relevant industries include sales, customer service and computers. 
  • Most hotel clerks will receive on-the-job training in the first few weeks in the position. 
  • A new front desk clerk may work with an exper...

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