Front Desk Assistant Manager

The Peninsula Beijing · Dong Cheng Qu, Bei Jing Shi, China

Location

Dong Cheng Qu

Job Type

Full-time

Posted

June 04, 2026

Job Description

Working alongside a high profile and prestigious team, we are seeking a Front Desk Assistant Manager to create a memorable guest experience.
World renowned hotel within China

High profile position within The Peninsula Hotels

Favourable remuneration package
Key accountabilities
Assist manager in overseeing front office operations to ensure smooth and efficient service

Resolve guest complaints and emergencies to maintain hotel reputation and guest experience

Conduct departmental training and ensure compliance with hotel policies

Maintain work logs, complete work handovers, and report incidents in a timely manner
General requirements
Minimum 2 years of relevant working experience in hotel front office

Strong communication and problem-solving skills with good guest service awareness

Excellent service attitude and team collaboration spirit

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