Job Description
Job Summary:
The front desk associate's main responsibility is to provide an exceptional guest experience while
completing Veridea's sales-related requirements. The successful front desk associate will provide guests
with concierge-like, solution-oriented service, while acting as an in-house sales representative. Open availability and weekends preferred.
Essential Functions:
1. Act as a concierge for guests. Possess a knowledge of the local area and the
community's offerings. Interact with guests in a sincere, professional, and courteous
manner, going above and beyond normal responsibilities to do whatever it takes to
ensure absolute guest satisfaction.
2. Act as an in-house sales representative for the hotel. Engage with guests, capture
relevant information, and distribute it to hotel management staff for contract
negotiation.
a. Complete all reporting requirements issued by ...