Front Desk Clerk

Mohegan Sun · Wilkes Barre, PA, United States

Location
Wilkes Barre
Job Type
Full-time
Posted
June 22, 2026

Job Description

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES




IF YOU ARE AN EXISTING EMPLOYEE, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: CAREER SITE (https://www.myworkday.com/wday/authgwy/mohegan/login.htmld)



Position starts at $13.00/HR


Job Duties

Anticipates guests' needs, responds promptly and acknowledges all guests, however busy and whatever time of day. Maintains positive guest relations at all times. Resolves guest complaints, ensuring guest satisfaction. Maintains complete knowledge at all times of: a) all hotel features/services, hours of operation. b) all room rates, special packages and promotions. c) daily house count and expected arrivals/departures. d) scheduled daily group activities. Obtains assigned bank and ensures accuracy of contracted monies. Keeps bank secure at all times. Answers department telephone, using correct greeting and telephone etiquette. Proces...

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