Front Desk Concierge

Brown Harris Stevens Residential Management, LLC · New York County, New York, United States

Location

New York County, New York

Job Type

Full-time

Posted

May 15, 2026

Job Description

We seek a friendly and customer service oriented candidate to work at a luxury residential condominium in Manhattan, NYC. Candidate should have at least 5-7 years of exceptional hospitality skills working in the field of residential properties. 

Responsibilities: 
 Responsible for meeting, greeting and directing residents and guests. 
 Exceptional customer service. 
 Track packages and dry cleaning items. 
 Answering calls professionally and assists callers with directions or instructions for the building. 
 Maintain a clean work space. 
 Receive and process incoming and outgoing laundry, shipments and/or mail/packages. 
 Monitor lobby traffic and alert residents to arriving guests and deliveries. 
 Keeping the communal areas tidy and providing a security presence on-site. 
 Maintain logbooks for visitors and contractors. 
 Observe monitors for suspicious activities. 
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