Front Desk Coordinator

Insight Global · Franklin, TN, United States

Location
Franklin
Job Type
Full-time
Posted
June 27, 2026

Job Description

Job Description
• Greet and check in patients, ensuring a professional and welcoming front office experience
 • Schedule and confirm appointments, managing provider calendars and optimizing patient flow
 • Collect and verify patient demographics, insurance information, and consent forms
 • Handle insurance verification, eligibility checks, and pre-authorizations as needed
 • Process patient payments, co-pays, and maintain accurate billing records
 • Manage inbound/outbound calls, answering patient questions and coordinating care
 • Maintain accurate and up-to-date electronic patient records in EHR/practice management systems
 • Collaborate with clinical staff and billing teams to resolve scheduling, insurance, or patient discrepancies

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyon...

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