Front Desk & Guest Experience Specialist

Shangri-La Group in Penang is seeking a dynamic Service Associate C – Receptionist to join their luxurious resort. The role involves welcoming guests, handling check-ins/outs, and ensuring guest satisfaction. Candidates should possess relevant experience, preferably in the hotel industry, and have strong communication skills.

We are looking for individuals who take pride in their service, work well under pressure, and thrive in a fast-paced environment. Only Malaysian citizens and Permanent Residents will be considered.