Front Desk Manager Hilton Dubai Palm

At Hilton Dubai Palm Jumeirah a Front Desk Manager manages the activities at the hotel front desk including checkin/checkout Guest requests concierge services and promotion of inhouse activities.

What will I be doing

At Hilton Dubai Palm Jumeirah as a Front Desk Manager you will oversee the front office activities between the Guest the hotel and the various hotel departments. A Front Desk Manager is responsible for supervising the activities that create the first impressions of our Guests and therefore must perform the following tasks to the highest standards:

• Manage Front Desk operations during your assigned shift to a consistently high standard
• Ensure your shift team have a current knowledge of hotel products services pricing and special promotional offers as well as daily VIP and special events
• Advise your shift team of any special events or VIP Guests in the hotel that day
• Monitor the appearance standards and perfo...