Location
Urbana
Job Type
fulltime
Posted
June 19, 2026
Job Description
The I Hotel and Illinois Conference Center is committed to providing superior guest service in Champaign-Urbana’s only facility that is constructed to AAA Four-Diamond standards. The I Hotel and Illinois Conference Center is seeking a Front Desk Manager on Duty with the following qualities and qualifications:
Responsibilities include (but are not limited to):
- Checking guests in and out
- Responding to community and university-related inquiries
- Creating opportunities to maintain repeat-stay guests and good relations between the hotel and new guests
- Crisis management in time of guest need
- Providing facility tours
- Attending to guest needs (which includes but is not limited to): shuttle service, delivery of personal artifacts and all guest requests
- Direct, oversee, and manage daily front desk operations
- Manage reservations, guest inquiries, and shuttle schedule in an efficient and timely manner <...