Front Desk Receptionist (Learning Centre) #ESY

RECRUIT EXPRESS PTE LTD · singapore, singapore, Singapore

Location
singapore
Job Type
Full-time
Posted
June 15, 2026

Job Description

Accountabilities, responsibilities and main duties
  • Ability to deliver professional and high-quality service experience in a customer-facing role
  • Identify customers’ needs and have them assessed to maintain a continuous high level of customer service delivery and satisfaction
  • Taking ownership of customers’ problems and follow through effectively and efficiently to resolution within the SLAs.
  • Key member of the customer support function in establishing continuous improvement of processes to promote customer satisfaction
  • Maintain close liaison with all other departments to have a good understanding of the operational flow and ensure seamless client experience
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