Front Desk Supervisor

FourPoints Monroeville · Monroeville, Pennsylvania, United States

Location
Monroeville
Job Type
Full-Time
Posted
July 02, 2026

Job Description

Job Summary:
We are looking for a Front Desk Supervisor to lead and manage the front desk operations of our hotel.
The ideal candidate will be responsible for overseeing a team of front desk staff, greeting guests, addressing guest inquiries and complaints, and ensuring a professional lobby environment.
Strong leadership, time management, organizational, and communication skills are essential.


Compensation: $17 - $20 


Key Responsibilities:



  • Led and trained front desk staff, and managed shift schedules.

  • Process guest check-ins, confirm reservations, assign rooms, and issue room keys.

  • Handle confidential guest information with integrity.

  • Resolve guest complaints and requests in a friendly, professional manner.

  • Ensure the lobby and common areas are clean and welcoming.

  • Manage cash drawe...

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