Location
New Albany
Job Type
Full Time
Posted
July 04, 2026
Job Description
Benefits:
The Front Desk Supervisor is a member of the Executive team at the property. The Front Desk Supervisor will work a regularly scheduled front desk shift.
Responsibilities
· Supervise the front office staff on a day-to-day basis
· Ensure high guest service standards in accordance with policies
· Attend to guests’ inquiries, requests, complaints and compliments
· Monitor departmental costs to ensure performance against budget
· Oversee staff training and procedures to ensure ongoing delivery of quality guest service
· Attend to crisis or emergency situations as necessary
· Record the details of events and take...
- Bonus based on performance
- Employee discounts
- Opportunity for advancement
- Paid time off
- Training & development
The Front Desk Supervisor is a member of the Executive team at the property. The Front Desk Supervisor will work a regularly scheduled front desk shift.
Responsibilities
· Supervise the front office staff on a day-to-day basis
· Ensure high guest service standards in accordance with policies
· Attend to guests’ inquiries, requests, complaints and compliments
· Monitor departmental costs to ensure performance against budget
· Oversee staff training and procedures to ensure ongoing delivery of quality guest service
· Attend to crisis or emergency situations as necessary
· Record the details of events and take...